At One Way Insurance, protecting your privacy is part of protecting you. This policy explains what information we gather, how we put it to use, and the choices you have whenever you browse our site, request a quote, or reach us by phone, email, or text message.
By using our website, you agree to the practices described below.
What Information We Collect
We only ask for the details we genuinely need to serve you well:
Contact & Identity Details
Your name, phone number, email, and mailing address when you contact us, ask for a quote, or complete a form.
Coverage Information
Details about your insurance needs, policy preferences, and any claims information you choose to share.
How We Use Your Information
The information you provide helps us:
- Answer your questions and deliver the services you request.
- Prepare quotes, process applications, and handle renewals.
- Send appointment reminders, billing notices, and service updates.
- Improve our website, customer support, and communications.
- Meet our legal and regulatory obligations.
We never sell your personal information to anyone.
When We Share Your Information
We disclose your details only in a few limited, necessary situations:
- With licensed carriers and vetted partners — only to provide the coverage you have asked us for.
- When a law, regulation, or legal process requires us to.
Phone numbers and SMS opt-in data collected for text messaging are never shared with third parties or affiliates for marketing purposes.
Text Message (SMS) Communications
If you've given us permission, One Way Insurance may text you about appointment reminders, billing updates, or customer service matters.
Opt Out Whenever
Reply STOP to any message, or contact us, to leave our SMS list.
Carrier Rates
Standard message and data rates may apply, depending on your mobile carrier.
For the complete details, please read our SMS Terms & Conditions.
Data Security & Retention
How We Protect It
We use appropriate administrative, technical, and physical safeguards to guard your information against unauthorized access, loss, or misuse.
How Long We Keep It
We retain your data only as long as needed to fulfill the purposes in this policy, or as the law requires.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how the site is used.
- Cookies help personalize content and make navigation smoother.
- You can disable cookies in your browser settings at any time.
- Turning cookies off may limit some features of the site.
Your Privacy Rights
Depending on where you live, you may be entitled to:
- Access and request a copy of the personal data we hold about you.
- Ask us to correct or delete your personal information.
- Withdraw your consent to communications at any time.
To exercise any of these rights, just reach out:
Updates to This Policy
We may revise this Privacy Policy from time to time. When we do, we'll post the new version here and update the "Last updated" date at the top.
We encourage you to revisit this page periodically so you always know how your information is handled.
Contact Us
Questions or concerns about this policy? We're happy to help.
One Way Insurance
contact@oneway-insurance.com · (646) 384-5570
1600 Calebs Path, Suite 123, Hauppauge, NY 11788