These SMS Terms & Conditions cover the text messages sent by One Way Insurance. When you opt in to our text program, you're agreeing to what's described here — so please take a moment to read it before giving your consent.
Your SMS Consent
The phone number you give us as part of opting in is never shared with third parties for marketing purposes. Your consent is yours alone, and your privacy stays protected.
Types of Messages You May Receive
Once you've opted in, the texts from One Way Insurance generally fall into three categories:
"Hi [Name], a quick reminder from One Way Insurance about your appointment today at 3:00 PM. Need to reschedule? Just reply or call (646) 384-5570. Reply STOP to opt out of texts anytime."
"Hello [Name], this is [Agent] with One Way Insurance, following up to make sure you received the coverage details we discussed. Questions? Reply here or call (646) 384-5570. Reply STOP to opt out anytime."
"Hi [Name], a courtesy note from One Way Insurance regarding your recent billing or payment question. For help, call us at (646) 384-5570. Reply STOP to opt out anytime."
How Often We'll Text You
The number of texts you receive depends on the type of communication, but we keep it minimal.
A maximum of 2 SMS messages per week, related to your account, appointment reminders, follow-ups, or billing. Message frequency may still vary.
Message & Data Rates
Standard message and data rates may apply, based on your carrier's plan. Rates can differ for domestic and international messages, so check with your mobile carrier for specifics.
How to Opt In
You opt in to our SMS program through the online form on our website:
Online Form
Check the SMS consent box on a form on our website (for example, our contact page) and submit it.
Opt-in keyword: START. When you opt in, you'll receive this confirmation:
Thank you for opting into SMS messaging from ONE WAY INSURANCE SOLUTIONS LLC. Message frequency varies. To opt out, text STOP. For assistance, text HELP or visit https://oneway-insurance.com/. Message & data rates may apply
How to Opt Out
You're always in control. Stop messages whenever you like:
Reply STOP
Text STOP to any message and you'll be removed from our list right away.
Contact us directly
Prefer to talk to us? Reach out and we'll take you off the list:
Opt-out keyword: STOP. When you text STOP, you'll receive this confirmation and no further messages:
You will no longer receive messages from ONE WAY INSURANCE SOLUTIONS LLC. To opt back in at any time reply START.
Help & Support
If anything about our texts is unclear, you have two quick options:
Reply HELP
Text HELP to any message from us for immediate assistance information.
Visit Our Site
Reach our team anytime through our contact page.
Help keyword: HELP. When you text HELP, you'll receive:
Thank you for contacting ONE WAY INSURANCE SOLUTIONS LLC. For assistance: call us at 646 384-5570, email us at contact@oneway-insurance.com, or visit our support page at https://oneway-insurance.com/.
Don't want texts at all? Simply leave the SMS consent box unchecked on our forms — opting in is always optional.